What if I have questions that aren’t answered here?

If you need more information or to set up an appointment to speak with a billing specialist in person, please email Utility Billing or call 360-293-1909.

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1. How can I get a low-income discount on my bill?
2. How long does it take to process my application?
3. How will I know if I’ve been approved?
4. What if I have a disconnect bill and I’ve been waiting for my application to be processed?
5. How much is the discount and how long will I be on the program?
6. Will the discount move with me if I move to another residence?
7. What if I have questions that aren’t answered here?