Will IT troubleshoot my VPN once I'm home?

No. If your VPN was working when you left, then there is probably a setting in your router preventing VPNs or IPSEC protocol. During the COVID-19 pandemic, IT will not be making house calls. We recommend contacting your internet service provider if you have trouble logging in to your home router or using your phone’s hot spot. 

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1. What is a VPN?
2. How do I apply for a VPN?
3. Will IT troubleshoot my VPN once I'm home?
4. My Verizon work cell phone has no coverage at home.
5. How do I log in to my VPN?
6. My City contacts are missing.