What about modems?

With fiber internet, an Optical Network Terminal (ONT) is roughly equivalent to a modem. This device transfers your internet signal from the optical domain to the electrical domain. At installation, we will place an ONT inside the home or business. If you have a City Managed WiFi plan, the ONT will also provide an integrated WiFi router. If you do not have a City Managed WiFi plan, we will place a basic ONT in the site which can be connected to your router via an ethernet cable. There is no fee for the ONT device.

Show All Answers

1. Why is Fiber better? What's the big deal?
2. What about modems?
3. I have the City Managed WiFi router, how can I log into the router and change settings?
4. Why are speed tests over WiFi less reliable?
5. At times, the speed I am getting seems slow, how can I test the connection speed?
6. I have a large home and my WiFi is weak in some areas, how can I improve that situation?
7. Do you limit or filter the websites I may visit?
8. Do you cap or limit my data usage?
9. I just purchased a new router. Will the city come out and set it up for me?
10. Won’t 5G make Fiber Optic Internet obsolete?
11. There is a storm/power outage, and my internet is flickering in and out. What should I do?