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Information on setting up new utility service is available online or come by the City Hall Municipal Building for water, sewer, refuse, recycling, and storm drain service in Anacortes.
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Please check our Utility Billing page.
Please contact utility billing by phone at 360-293-1909, email Utility Billing, or come by the City Hall Municipal Building at 904 6th Street.
City of Anacortes utility bills are due the last business day of each month. The due date is printed on the bill. If you make a payment after the due date, the next billing statement may include the past due balance. Once an account has missed two due dates, an overdue notice will be mailed. Payments on disconnect notices are due by 10 a.m. on the date given on the statement.
If you have a question regarding your utility bill, please contact a Utility Billing specialist at 360-293-1909, email Utility Billing or come by the City Hall Municipal Building.
Locations to pay a bill in person are listed here.
If you receive a bill with a “disconnect notice”, payments should be made in person at our office in the City Hall Municipal Building, second floor, before 10 a.m. on the due date given on your notice. Failure to do so may result in a $75 service fee and disconnection of water service. Do not mail in payments or pay online through your bank as payment may not reach us in time to avoid disconnection.
The drop box is located behind the City Hall Municipal Building, in the parking lot at 5th Street and Q Avenue. You may pay by check only in the drop-box.
Yes, the city offers a 20% discount to qualifying applicants. Read more here.